Return Policy
We only accept returns if the item received is damaged or defective. To be eligible for a return:
* You must notify us within 24 hours of receiving the item.
* The product must be unused and in its original packaging.
* Clear photo or video proof of the damage must be provided at the time of the return request.
Refund Process
Refunds will be issued to the original payment method within 5-7 working days after the product is received and inspected.
Non-returnable Items
Certain items such as personal care or customized items may not be eligible for return.
Promotions and Discounts
* Promotional offers are subject to specific terms and may expire at any time without prior notice.
* Discounts are not transferable and cannot be applied retroactively.
* Misuse of promotional codes may result in order cancellation.